Unified Communication (UC) & Business Headsets Market size is expected to value at USD1.46 billion by 2025. The market is subject to witness a substantial growth due to the rising demand for mobility and portability services during multiple business processes, thus allowing multitasking and convenience. Globally, the unified communication (UC) & business headsets industry is predicted to grow at a very high CAGR in the forecast period, providing numerous opportunities for market players to invest for research and development in the market.
The
unified communication technology is responsible for establishing simultaneous
connections among various communication devices located at remote locations.
Rise in adoption of unified communication (UC) and business headsets in the
call centers, is expected to double market value of unified communication (UC)
& business headsets market. Growing popularity of unified communication
(UC) & business headsets in the call centers is credited to higher
productivity levels among employees and interactive communication with clients.
Increasing demand for various businesses is anticipated to boost growth of the
market over the forecast period. Unified communication (UC) and business
headsets provides customers with advantages such as email services, instant
messaging, web-conferencing, online webinars, and sharing of multiple devices
on a single platform.
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Employers,
in present times are more favorable towards adoption of cost-cutting strategies
such as work from home and bring your own device (BYOD) policies, thus reducing
the need for excess of office space. Due to such policies and flexible work
routines, employees are more likely to prioritize use of the unified
communication (UC) & business headsets to completely eliminate any external
disturbances during important work related calls and communication. These
factors coupled with high-level of efficiency while performing office-related
tasks are expected to fuel growth of the unified communication (UC) and
business headsets industry in coming years.
Wireless
headset is one of the fastest growing segment in the UC & business headsets
market with significant revenue generation in last couple of years. Growing
popularity of the wireless headset segment is credited to advantages such as
ease to use and cost-effectiveness. Headsets that are adopted for performing
business related tasks are commonly lightweight, and has in-built Wi-Fi and
Bluetooth systems, thus offering required flexibility during various business
processes.
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Unified
communications (UC), is termed as a marketing technique that involves
integration of various business communication solutions including instant
messaging applications, video & audio calling, web conferencing, fixed
mobile convergence (FMC) system, and data sharing. The unified communication
services also offer desktop sharing, call monitoring and speech recognition
with non-real-time communication services like integrated voicemails, and
e-mail as well.
Unified
communications (UC) is set of communication devices that allows a reliable and
unified user interface. Interactive and unified user interface is one of the
prominent factors driving demand of the unified communication technology, in
recent years. Business headsets are specifically designed and optimized for
their use in soft phones, or communication channel on particular computer which
is connected to work-place telephone system and behaves as a real telephone.
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